Delivery Areas
Prime Bulk currently delivers to customers throughout the Mid-Atlantic and Southeast regions, including Maryland, Virginia, Washington D.C., Delaware, Pennsylvania, and surrounding areas.
If you are outside our standard delivery zone, please call us at (410) 775-9901 to discuss options. We work with freight carriers for long-distance bulk orders.
Order Processing Time
All orders are processed within 1–2 business days of receipt and payment confirmation. Orders placed on weekends or holidays are processed the next business day.
You will receive a confirmation call or email once your order is scheduled for delivery.
Delivery Timelines
Local delivery (within 50 miles): Typically 1–3 business days after processing.
Regional delivery (50–200 miles): Typically 2–5 business days after processing.
Long-distance freight: 3–7 business days. A freight quote will be provided before your order is confirmed.
Delivery windows are estimates and may be affected by weather, carrier delays, or high order volume. We will contact you if there is a significant delay.
Cold-Chain Handling
All meat products are shipped frozen or fresh in insulated packaging with dry ice or gel packs to maintain safe temperatures throughout transit.
Products must be refrigerated or frozen immediately upon receipt. Prime Bulk is not responsible for spoilage caused by failure to properly store products after delivery.
Delivery Requirements
Someone must be present at the delivery address to receive and sign for the order. If no one is available, we will attempt to reschedule delivery. A redelivery fee may apply.
Please ensure the delivery location has adequate space and access for our delivery vehicles. For large bulk orders, a loading dock or forklift access may be required — please notify us in advance.
Damaged or Incorrect Orders
If your order arrives damaged, incomplete, or incorrect, please contact us within 24 hours of delivery at (410) 775-9901 or [email protected].
Please retain all packaging and take photos of any damage before contacting us. We will arrange a replacement or credit at no additional cost to you.
Shipping Costs
Shipping costs are calculated based on order weight, distance, and delivery method. Your shipping cost will be quoted before your order is finalized.
Orders meeting our minimum bundle thresholds may qualify for reduced or complimentary delivery — ask your sales representative for details.
Contact Us
Questions about your shipment? Reach us at:
Phone: (410) 775-9901
Email: [email protected]
Address: Philadelphia Rd, Baltimore, MD 21237
Other Policies